SAP
Delivery Team
As no two clients are exactly alike, neither are SAP system landscapes/environments. That is why, at DBSi, each client has a specific team of Basis consultants.
| The DBSi Difference for SAP |
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“Each client has an assigned team, it is not a black box service where client messages or requests go into a black hole. Our consultants have intimate, detailed knowledge of each client’s systems to ensure a higher quality of work, less chance for mistakes, and a more efficient delivery process; resulting in less labor costs. Add our extensive use of tools and monitoring applications we establish for each customer to this equation, and that’s how we achieve better results.” Kevin Diaz |
In a hosted SAP solution, most errors and issues are caused not by technology failures, but by human error. These errors often result from a lack of deep, intimate knowledge of a client’s environment. At DBSi every client is assigned a Technical Program Manager(TPM). The TPM provides the overall thought leadership and technical management of the client’s SAP environment. We understand the client’s needs to think beyond just what they have today in their landscape, but envision what they will require as their business grows.
- Senior technical managers that were the cornerstone of SAP America’s hosting organization
- Skilled in the navigation of SAP technical and business management when a problem requires SAP involvement
- Have supported SAP hosting clients in all major verticals - from the largest to the smallest
- Expert in SAP upgrades (Over 80 upgrades under their belt)
- Experience supporting the most integrated and complex environments
- Understands SAP integration and support requirements for third party vendors and consulting teams
- Team members average 12 years of SAP experience
To learn more please contact DBSi at 610 691-8811 or e-mail us.
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Increasingly, the line between a business and its information technology (IT) is blurring. But even as IT has become increasingly important for most businesses, including hospitals, investment firms and manufacturers, the complexity of the technology makes it increasingly difficult and expensive for companies to manage it internally.
Companies all over the region now view DBSi as a breakthrough thought leader in managed hosting, providing cost-effective solutions with flexible contracts that improve overall competitiveness, reduce investment, allow for investment in other areas of their business and help meet corporate governance and regulatory requirements.